Privacy Policy – Green Crux

1. Introduction – Our Commitment to Privacy

At Greencrux, your privacy is important to us. Whether you're browsing our site or shopping for eco-friendly oral care products, we are dedicated to keeping your personal information secure and only using it in ways that benefit you. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

2. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Identifiable Information (PII):
Name, email address, phone number, billing and shipping address.
Payment Information:
Collected through secure third-party payment processors. We do not store your credit/debit card details.
Order History & Communication:
Details about your purchases, preferences, and any contact with our support team.
Technical Information:
Device type, browser type, IP address, time zone, and cookies (see below).

3. How We Use Your Data

We use your data for the following purposes:

To process and deliver your orders
To provide customer support
To send order confirmations, shipping updates, or promotional emails (only if you opt-in)
To personalize your shopping experience
To analyze site usage and improve our website

4. Data Protection & Storage

We take security seriously. Your data is protected through:

SSL encryption on our website
Secure hosting and firewalls
Use of trusted third-party services (e.g., payment gateways, email providers) that meet industry-standard security compliance

We retain your data only as long as necessary to fulfill the purposes for which it was collected.

5. Use of Cookies

Our website uses cookies to enhance your experience.

Cookies help us:

Remember your preferences (e.g., language, items in cart)
Analyze how users navigate the site
Deliver personalized content and marketing

You can disable cookies through your browser settings at any time. However, some parts of the site may not function properly without them.

6. Sharing with Third Parties

We never sell or rent your personal data.

We may share your information with trusted third parties only when necessary, such as:

Payment gateways (for secure transactions)
Shipping providers (to deliver your orders)
Analytics platforms (like Google Analytics) to improve site performance
Email service providers (for order confirmations or opt-in marketing)

These third parties are obligated to keep your information confidential and secure.

7. Your Rights (View / Edit / Delete Your Data)

You have full control over your personal information. You may:

Request a copy of the data we hold about you
Ask us to update or correct inaccurate information
Request deletion of your data (unless we’re legally required to keep it)

To exercise your rights, email us at: support@greencrux.com

Questions or Concerns?

We’re always happy to clarify how your data is handled.